Privacy Policy

Last Updated: January 15, 2025

Our Privacy Commitment

At exorilvana, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial model building platform and services. We operate in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We believe in transparency. You have the right to know what information we collect, why we collect it, and how we use it to improve your experience with our financial modeling tools and educational resources.

Information We Collect

We collect information to provide better financial modeling services and educational content. Here's what we gather:

Account Information

Your name, email address, and contact details when you register for our platform or contact us for support.

Usage Data

How you interact with our platform, which features you use, and your learning progress through our financial modeling courses.

Technical Information

Your IP address, browser type, device information, and cookies that help us understand how our platform performs.

We only collect information that's necessary to provide our services effectively. We never sell your personal data to third parties or use it for purposes unrelated to our financial education platform.

How We Use Your Information

Your information helps us deliver personalized financial modeling education and maintain platform security. Specifically, we use your data to:

  • Provide access to our financial modeling tools and educational content
  • Track your learning progress and customize your educational experience
  • Send important updates about our services and new educational content
  • Respond to your support requests and technical questions
  • Improve our platform based on user behavior and feedback
  • Ensure platform security and prevent fraudulent activities
Educational Content Personalization

We analyze your learning patterns to suggest relevant financial modeling topics and track your progress through our courses. This helps us create a more effective learning experience tailored to your skill level and interests.

Data Sharing and Third Parties

We don't sell or rent your personal information. However, we may share limited data with trusted partners who help us operate our platform:

  • Service Providers: Companies that help with email delivery, payment processing, and technical infrastructure
  • Analytics Partners: Services like Google Analytics that help us understand website performance (with anonymized data)
  • Legal Requirements: When required by Canadian law or to protect our users' safety and platform security

Any third-party partners we work with must meet strict privacy standards and are contractually obligated to protect your information according to Canadian privacy laws.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information:

A

Access Your Data

You can request a copy of all personal information we have about you. We'll provide this within 30 days of your request.

C

Correct Information

If any of your personal information is incorrect or outdated, you can ask us to update it through your account settings or by contacting us directly.

D

Delete Your Account

You can request deletion of your account and associated data. Some information may be retained for legal or security purposes as required by law.

P

Data Portability

You can request your data in a standard format if you want to transfer it to another service provider.

To exercise any of these rights, simply contact us using the information provided at the bottom of this page. We'll respond to your request promptly and help you understand what options are available.

Data Security Measures

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure:

Encryption

All data transmission uses SSL encryption, and sensitive information is encrypted when stored in our databases.

Access Controls

Only authorized personnel can access user data, and all access is logged and monitored for security purposes.

Regular Audits

We conduct regular security assessments and update our systems to address new threats and vulnerabilities.

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Storage

We keep your personal information only as long as necessary to provide our services and comply with legal requirements:

  • Account Data: Retained while your account is active and for 2 years after account closure
  • Learning Progress: Kept for 3 years to help with course improvement and to restore progress if you return
  • Communication Records: Support emails and communications kept for 1 year for quality assurance
  • Technical Logs: Server logs and analytics data retained for 6 months for security and performance monitoring
Canadian Data Storage

Your personal information is stored on secure servers located in Canada. When we use international service providers, we ensure they provide adequate protection equivalent to Canadian privacy standards.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. Here's how we use them:

  • Essential Cookies: Required for basic platform functionality like login sessions and security
  • Performance Cookies: Help us understand how users interact with our site to improve performance
  • Preference Cookies: Remember your settings and customize your experience

You can control cookie settings through your browser, but disabling certain cookies may limit some platform features. We don't use tracking for advertising purposes since we focus on education rather than marketing.

Updates to This Policy

We may update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page shows when the policy was most recently revised.

Continued use of our platform after policy updates indicates your acceptance of the new terms. If you disagree with changes, you can contact us to discuss your concerns or close your account if needed.

Privacy Questions?

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our team responds to privacy inquiries within 3 business days.

Email Us contact@exorilvana.world
Call Us +1 (306) 791-8548
Mail Us 215 Rue du Vallon
Tring-Jonction, QC G0N 1X0
Canada